- General Information
- Manufacturer
- Vertiv
- Manufacturer Website Address
- http://www.vertiv.com/
- Brand Name
- AVOCENT
- Service Name
- Gold Support - Extended Warranty
- Product Type
- Warranty
When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 1 Year Gold Hardware Extended Warranty is available for Vertiv Avocent HMX1 (1070,5100) High Performance KVM. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv. Advanced replacement with media retention allows customer to keep dead unit and send a certificate of destruction within a set period of time.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Electronic
- Service Description
- 24x7xNext Business Day
- Provided Support
- Replacement
- Phone Support
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 1 Year
- Product Supported
- HMX HMIQDHDD Computer Interface Module
- HMIQSHDI Computer Interface Module