- General Information
- Manufacturer
- RSA Security, Inc
- Manufacturer Website Address
- http://www.rsasecurity.com
- Brand Name
- RSA
- Service Name
- Basic Support
- Product Type
- Service
EMC Support Options are your access to the industry's leading customer support experience. Backed by the trusted expertise of our global network of technical support professionals, we use proven processes and innovative service tools to help you achieve business objectives. EMC Support Options offer you three clear choices-Basic, Enhanced, and Premium-to meet a range of application and business requirements. Select the right EMC Support Option for your applications and information infrastructure, to complement the needs and skills of your organization.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 9x5
- Service Details
- EMC Basic Support Option:
Business hours support essentials, including technical support, delivery of replacement parts, rights to new software releases, and 24x7 access to online support resources.
- Provided Support
- Phone Support
- Email Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Service Availability
- 9 x 5 Phone Support
- 9 x 5 Email Support
- 24 x 7 Web Support
- 24 x 7 Web Knowledge Base Access
- Service Duration
- 1 Month
- Product Supported
- Software Title: RSA Business Continuity Management
- License Quantity: 5001-40000 users