- General Information
- Manufacturer
- Promise Technology
- Manufacturer Website Address
- http://www.promise.com
- Brand Name
- Promise
- Service Name
- ServicePlus
- Product Type
- Service
The Promise ServicePlus Plan is an upgrade to VTrak's 5-Year limited advance replacement warranty, adding a rapid onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty. Third party integrated components like hard drives and SFPs are not covered by this service. Battery back-up unit (BBU) is not covered.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Service Description
- 24x7
- Provided Support
- Parts Replacement
- Service Availability
- 24 x 7
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- Promise Authorized VTrak Subsystems