- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Basic with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Defective Media Retention
- Repair
- Service Response Time
- Next Business Day - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
- HPE R0Q39A, R0Q39AR
