Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
Defective Media Retention
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support with Accidental Damage Protection G2 and Defective Media Retention - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Phone Support
- Repair
- Accidental Damage Protection
- Defective Media Retention
- Service Response Time
- Next Business Day - Onsite Repair
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
HP Workstation:
- ZBook Create G7 Workstation
- Power G7 Mobile Workstation
- Studio G7 Mobile Workstation
- ZBook Firefly 15 G7 Mobile Workstation
- ZBook Fury 17 G7 Mobile Workstation