- General Information
- Manufacturer
- Acronis, Inc
- Manufacturer Website Address
- http://www.acronis.com
- Brand Name
- Acronis
- Service Name
- Advantage Premier - Renewal
- Product Type
- Service
Acronis Advantage Premier - Offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error (severity A), customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7x1 Hour
- Provided Support
- Web-based Training
- New Releases Update
- Web Support
- Emergency Telephone Support
- Emergency Email Consulting
- Phone Support
- Email Support
- Live Chat
- Software Update
- Software Upgrade
- Service Response Time
- 1 Hour - Emergency Phone Consulting - Availability: 24x7
- Service Duration
- 3 Year
- Product Supported
- Software
- Software Title: Acronis Backup Standard Virtual Host
- Installation Type: Locally installed
- License Qty: 1 physical host
- License Pricing: Volume, government / 1-2 licenses
- Licensing Details: ESD