- Option to install on premise or self-host
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
- Live Chat
- Team Messaging
- Video Conferencing
- Holiday & Business Hours Routing
- 3CX Talk Links
- Mobile & Desktop Apps
- Ring Group & Welcome Message
- Max 3 Deskphones
- Call Queues
- Multi-level IVR
- Deskphone support
- Voicemail-to-text
- Call & Chat Reporting
- Listen Whisper Barge In
- SMS/MMS Support
- Any number of Deskphones
- Dedicated Installation
- Call Recording
- CRM Integration
- Hot Desking
- Microsoft 365 Integration
- SMS & MMS
- Custom IP Phone Logo
- MS Teams
- Skill-based Routing
- Start / Stop Call Recording